Airline Honors Quick-Acting Employee Who Stopped Runaway Food Cart

Jennifer Keiper
October 01, 2019 - 3:54 pm

Jorge Manalang (courtesy: Envoy airline)


(WBBM NEWSRADIO) --  An airline will celebrate the man who stopped an out of control catering cart at O’Hare International Airport this week.

A catering truck was parked next to a plane at O'Hare when a case of water slipped onto the gas pedal and sent the cart spinning in reverse, according to a news release from Envoy Air.

Some of the ground crew moved out of the way but it kept getting closer to the loaded aircraft, officials said.

That is when Ramp Instructor Jorse Manalang jumped onto a push-back tug and slammed right into the catering cart, flipping it over.

Manalang said he was just doing his job and he didn't want anyone to get hurt. But Envoy is planning a special thanks for their employee.

The incident drew national notice when a traveler at O’Hare posted video on Twitter. The clip went viral. Even President Trump weighed in to compliment Manalang’s handling of the crisis.

Here is Envoy Air’s complete news release issued Tuesday:

In a video viewed by millions, Envoy Ramp Instructor Jorge Manalang displayed quick thinking and a commitment to safety when a service vehicle spun out of control at Chicago O’Hare International Airport (ORD).

The catering vehicle was parked by the Embraer 140 aircraft loading beverages for the outbound flight, when a case of water slipped onto the gas pedal and sent the cart spinning wildly in reverse. As the cart swung closer and closer to the loaded aircraft, Jorge jumped onto a push-back tug and intercepted the cart at just the right moment, flipping it over and out of harm’s way.

“I’m incredibly proud of Jorge’s actions – he not only prevented severe damage to the aircraft, but more importantly, he prevented what could have been serious injury to his fellow ramp employees or our customers onboard,” said Ricky Deane, Envoy Vice President in Chicago. “He demonstrated the ‘safety first’ focus that we have here at the hub – it’s the foundation of everything we do.”

A six-year veteran of Envoy, Jorge is an instructor, responsible for passing along his knowledge and experience to new Fleet Service Clerks, ensuring the safety culture remains strong.

“I was just doing my job,” said Jorge. “Safety is our number one priority and I did not want anyone to get hurt, so I used the pushback to stop the cart.”

A special recognition is being planned to thank Jorge for his heroic efforts.